Shop Policies

Processing/Shipping time:  5-7 days unless otherwise noted or contacted 

                                              Special orders may require additional time

Returns/Exchanges/Cancellations/Changes/Add-ons:  

             Returns/Exchanges:  within 7 days of delivery

                                                Buyer is responsible for return shipping costs

                                                Item(s) must be returned in resellable condition

                                                Special orders - returnable if approved 

             Cancellations/Changes/Add-ons:  You may request a cancellation within 48 hours of placing your order for a full refund.  Please message me at the email below.  

Shipping:  Via USPS Ground Vantage.  Delivery time is dependent upon current USPS conditions.  Not delivery date can be guaranteed.

If the package shows damage when delivered please photograph the damage before opening.  Also photograph any damage to the product.  Email these photos to email address below so a claim can be made with USPS.  Please retain any damaged packaging material in the event that USPS requires to see it.  

Customer is responsible for providing a correct address.  Items returned due to incorrect address will not be refunded and customer is responsible for the shipping charge to resend if package is returned. 

Please have packages delivered to a secure location.  No refunds or replacements will be issued for items showing delivered.  

Please contact me with any questions/concerns at: countrytreasuresbylisamarie@gmail.com