Processing/Shipping time: 5-7 days unless otherwise noted or contacted
Special orders may require additional time
Returns/Exchanges: within 7 days of delivery
Buyer is responsible for return shipping costs
Item(s) must be returned in resellable condition
Special orders - returnable if approved
Cancellations/Changes/Add-ons: You may request a cancellation within 48 hours of placing your order for a full refund. Please message me at the email below.
Shipping: Via USPS Ground Vantage. Delivery time is dependent upon current USPS conditions. Not delivery date can be guaranteed.
If the package shows damage when delivered please photograph the damage before opening. Also photograph any damage to the product. Email these photos to email address below so a claim can be made with USPS. Please retain any damaged packaging material in the event that USPS requires to see it.
Customer is responsible for providing a correct address. Items returned due to incorrect address will not be refunded and customer is responsible for the shipping charge to resend if package is returned.
Please have packages delivered to a secure location. No refunds or replacements will be issued for items showing delivered.
Please contact me with any questions/concerns at: firstname.lastname@example.org